Terms of Service

Terms of Service


All services provided by VPSPride ("VPSPride") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless VPSPride from any claims resulting from the use of service which damages the subscriber or any other party. 
 
Prohibited are sites that promote any illegal activity or present content that may be damaging to VPSPride' servers, or any other server on the Internet. Links to such materials are also prohibited.

Traffic Usage

All account plans come with a predetermined amount of traffic allowance. When your monthly traffic quota is exceeded, your VPS will be temporarily suspended until either the next billing cycle or if you purchase an upgrade. You will be notified via email when you are near your bandwidth quota limit.


Server Abuse

Any attempt to undermine or cause harm to a server or customer of VPSPride is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your service may be interrupted.


Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.


All sub-networks, distributive hosting sites and dedicated servers of VPSPride must adhere to the above policies, with the exception of system resources in respect to dedicated servers.


Billing

By the Account Activation Date of each month, VPSPride shall either:


(1) debit the client's credit card (when such information has been provided by the client) - only if the customer created a recurring subscription; or


(2) deliver an invoice notification via e-mail prior the due date of the invoice. You will then need to log into the client area and submit payment for the invoice


Money back guarantee & refund policy

We currently do not have a refund policy set in stone, and its currently decided personally by a member of our billing team. If you experienced a problem with our service, and we have determined that the refund request was not abusive or intentional, then we will issue a refund accordingly. No refunds are issued for setup charges, add-on charges, domain-registrations, add-on purchases, or control panel fees. In case of TOS/AUP violations, any and all refunds are forfeit.


Account Deactivations

If your account is overdue for more than seven (7) days, your account may be automatically deactivated.


Cancellation Refunds

We DO NOT lock our clients into any contract. You may cancel at anytime without any fees.


Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.


Limitation of Liability

VPSPride shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from VPSPride ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, VPSPride shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of VPSPride ' servers. All damages shall be limited to the immediate termination of service.


Violations

Violations of these Acceptable Use Policies should be referred to support@vpspride.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.


Disclaimer

VPSPride cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by VPSPride are resold. Thus, certain equipment, routing, software and programming used by VPSPride are not directly owned or written by VPSPride. Moreover, VPSPride holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as VPSPride sees fit.


Account Activation

By activating your account with VPSPride, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.


NOTICE: If you sign up for an account and fail to comply

with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.


Server Uptime Guarantee

VPSPride guarantees 99.9% network uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.



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